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Shipping

Zen cube shipping

When will my Fidget Cube arrive?

Due to High Demand you will receive your order within 2-3 weeks (depending on your order's quantity and location). The average delivery time is closer to 2 weeks or sooner but may take up to 3 weeks in some cases. We want to be upfront with our customers regarding delivery time. All of our items are shipped free to customers.

Returns

Our policy, where applicable, lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase, which you can provide via order number. Please email us at contact@gozencube.com before returning your item to make certain your return is eligible, include your order number in the email.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days. Please note, different companies may not reflect the refund for a full statement period.